Product Care & Usage

At Home & Salt, we want you to get the best possible use from every product you purchase.

Proper use, cleaning, storage, and care can help maintain product performance and extend its useful life. Because our collection includes a wide range of home and kitchen products, care requirements may vary from one item to another.

Always review any instructions, labels, warnings, or product-specific guidance provided with your item before use.

Before Using Your Product

Before using a product for the first time:

  • Inspect the item for any visible damage

  • Remove all packaging and protective materials

  • Review any instructions provided

  • Check product-specific warnings

  • Confirm that all included parts are present

  • Wash or clean food-contact items where appropriate

  • Fully charge rechargeable products before first use where recommended

If a product appears damaged or incomplete when it arrives, please contact us before using it.

Follow Product Instructions

Some products may include manufacturer instructions, labels, manuals, or safety information.

Please follow all instructions provided with the product.

If information on the packaging differs from general guidance on our website, follow the product-specific manufacturer's instructions where appropriate.

Do not use a product for a purpose for which it was not designed.

Kitchen Products

For kitchen tools, utensils, containers, drinkware, and food-preparation products:

  • Wash before first use where appropriate

  • Follow any dishwasher-safe or hand-wash-only instructions

  • Avoid abrasive cleaners unless the product is designed for them

  • Keep sharp tools away from children

  • Do not expose products to extreme heat unless specifically designed for it

  • Check whether the product is suitable for microwave, freezer, oven, or dishwasher use before placing it in those appliances

  • Allow products to dry fully before storing where appropriate

Do not assume a product is heat-resistant, microwave-safe, dishwasher-safe, or food-storage-safe unless this is stated in the product information or manufacturer instructions.

Electrical and Rechargeable Products

For electrical, battery-powered, USB-powered, or rechargeable products:

  • Use only compatible charging equipment

  • Keep charging ports dry

  • Do not immerse electrical components in water unless specifically designed for water exposure

  • Do not use damaged charging cables

  • Disconnect the product from power before cleaning where appropriate

  • Do not expose batteries to excessive heat

  • Stop using the product if it becomes unusually hot, damaged, swollen, or develops an unusual smell

  • Keep electrical products away from children unless designed for supervised child use

Always follow the charging and electrical requirements provided with the product.

Cleaning Your Products

Cleaning instructions vary by material and product type.

As a general guide:

Plastic Products

Use mild soap and warm water where appropriate.

Avoid strong chemicals, abrasive pads, or extremely high temperatures unless the product is designed to withstand them.

Stainless Steel Products

Clean using mild detergent and a soft cloth or sponge.

Dry thoroughly where appropriate to help prevent water spots or surface marks.

Glass Products

Handle carefully and avoid sudden temperature changes unless the product is specifically designed for thermal shock.

Do not continue using cracked or chipped glass products.

Silicone Products

Wash with mild soap and water or according to the product's specific cleaning instructions.

Avoid contact with sharp objects that could cut or damage the material.

Wooden or Bamboo Products

Avoid prolonged soaking unless otherwise stated.

Wash gently and dry thoroughly.

Some wooden products may benefit from occasional food-safe conditioning where recommended by the manufacturer.

Storage

Proper storage can help protect your products when they are not in use.

Where appropriate:

  • Store items in a clean, dry place

  • Keep products away from excessive moisture

  • Avoid prolonged direct sunlight

  • Do not place heavy objects on delicate products

  • Store sharp items safely

  • Keep electrical products away from water

  • Allow cleaned items to dry before storage

  • Keep small components away from children and pets

Products With Moving Parts

For products with blades, hinges, springs, rotating components, or moving mechanisms:

  • Keep hands and fingers clear of moving parts

  • Do not force a mechanism that appears stuck

  • Clean moving components carefully

  • Ensure parts are correctly assembled before use

  • Stop using the product if any component becomes loose, cracked, or damaged

Blades and Cutting Tools

Products containing blades or cutting edges should always be handled carefully.

Please:

  • Keep blades away from children

  • Use the product only as intended

  • Avoid touching cutting edges directly

  • Use appropriate protective covers where supplied

  • Store blades safely

  • Never attempt to operate damaged cutting equipment

Replace or stop using products if blades or structural components become unsafe.

Food Contact Products

For items intended to come into contact with food:

  • Wash before first use

  • Follow the product's cleaning instructions

  • Do not use damaged or cracked food containers

  • Check temperature limitations before adding very hot or frozen contents

  • Store food according to appropriate food-safety practices

  • Do not use products for food storage if they are not designed for that purpose

Heat and Temperature

Do not expose a product to extreme temperatures unless its product description or manufacturer instructions specifically confirm that it is designed for those conditions.

This includes:

  • Open flames

  • Stovetops

  • Ovens

  • Microwaves

  • Boiling water

  • Freezers

  • Dishwashers

  • Direct prolonged sunlight

Temperature tolerance varies significantly between materials and products.

Water Resistance

A product should not be considered waterproof or water-resistant unless specifically stated.

For products containing electrical components:

  • Do not submerge them in water

  • Keep charging ports dry

  • Clean only according to provided instructions

  • Allow products to dry completely before charging

Children and Pets

Some Home & Salt products may contain:

  • Small parts

  • Blades

  • Electrical components

  • Batteries

  • Breakable materials

  • Moving mechanisms

Keep products out of reach of children and pets when they may present a hazard.

Children should use appropriate products only under responsible adult supervision.

Normal Wear and Tear

Many household products naturally show signs of use over time.

Normal wear may include:

  • Surface scratches

  • Minor discoloration

  • Fading

  • Water marks

  • Changes caused by repeated washing

  • Gradual battery capacity reduction

  • General material wear

Following proper care instructions can help reduce unnecessary wear.

When to Stop Using a Product

Stop using a product if you notice:

  • Cracks

  • Broken components

  • Exposed wires

  • Battery swelling

  • Excessive overheating

  • Sharp damaged edges

  • Significant leaks

  • Loose electrical components

  • Unusual smells

  • Any condition that could make continued use unsafe

If the issue appears to be a product defect, contact our customer support team.

Product-Specific Information

The guidance on this page is general.

Individual products may have different care requirements depending on:

  • Material

  • Construction

  • Electrical components

  • Battery type

  • Intended use

  • Manufacturer recommendations

Please review the individual product page and any instructions supplied with your order.

Missing Instructions

If your product arrives without instructions and you are unsure how to use or care for it, please contact us before use.

When contacting us, include:

  • Your order number

  • Product name

  • A description of the information you need

  • Photos of the product where helpful

We will do our best to provide the available product information.

Damaged or Defective Products

If your product arrives damaged, defective, incomplete, or does not appear to operate correctly, please avoid further use where doing so could cause additional damage or create a safety concern.

Visit our Damaged or Missing Items page or contact customer support for assistance.

Contact Us

Need help with product use or care?

Home & Salt Customer Support
Email: [support@homeandsalt.com]

Please include your order number and product name so we can assist you more efficiently.

For damaged or defective products, please also include photographs or video where relevant.